Residents Line
213-234-5700


Now Leasing

213-863-4307

Brand New Student Housing

Special
Specials Specials

IT Support

24-HOUR
TECH SUPPORT

1-877-446-7662

TECH DIRECT OFFICE

Monday - Thursday:12pm - 10pm
Friday: 12pm - 5pm

213-514-5790

SUBMIT SUPPORT
TICKET

ithelp@thelorenzo.com

PEAK HOURS

Have you ever tried logging on to your Wi-Fi connection and your internet drags? Bummer right? Well, this might actually be because all your neighbors are trying to catch up on old episodes of Friends. To help ensure that we can all manage our studies and Netflix addictions together, check out Lorenzo's Peak Times below!

WI-FI CONNECTION

In order to improve your WiFi browsing experience please follow this tip:

If your device is experiencing slow internet speeds, we suggest you disconnect and then re-connect to the network. This ensures your device connects to the closest Wi-Fi access point and will give you the strongest signal.

CONTACT US

As always, if you have questions do not hesitate to reach IT Support in our Tech Direct office located by the package room.

For after-hours issues, please contact our 24-hour support number.

1-877-446-7662

USC Athletics Exclusive Housing Sponsor

Lorenzo, the newest member of the Renaissance collection, is privately owned and managed by G.H. Palmer Associates; Downtown LA's largest provider of up-scale apartment resorts. It is not endorsed nor affiliated with the University of Southern California.