Register with BAI Connect to get your network password.
Monday - Friday: 11:30am - 8pm
Visit our office by the package room, call 213-514-5790, or email lorenzoITsupport@baiconnect.com.
Your use of the Lorenzo network indicates that you agree to follow and be bound by the Terms of Service and Acceptable Use Policy.
Lorenzo offers symmetrical internet from local provider BAI Connect. No caps or additional charges. Just the connectivity you need for school, work and fun.
If your device is experiencing slow internet speeds, we suggest you disconnect and then re-connect to the network. This ensures your device connects to the closest Wi-Fi access point and will give you the strongest signal.
As always, if you have questions, do not hesitate to reach our onsite team in our Tech Direct office located by the package room.
For after-hours issues, please contact the 24/7 tech support number: 877-446-7462
To submit a support ticket, send us an email: lorenzoITsupport@baiconnect.com.