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Residents Line
213-234-5700


Now Leasing! Call or Text:

213-863-4307

1 Bedrooms and 2 Bedrooms available, 3 bedrooms sold out
Specials Specials

IT Support

ACCOUNT SIGN-UP

Click to get connected!

Register with BAI Connect to get your network password.

ONSITE TECH SUPPORT

Monday - Friday: 11:30am - 8pm

Visit our office by the package room, call 213-514-5790, or email lorenzoITsupport@baiconnect.com.

PLEASE PLAY BY THE RULES

Your use of the Lorenzo network indicates that you agree to follow and be bound by the Terms of Service and Acceptable Use Policy.

24-HOUR
TECH SUPPORT

1-877-446-7462

SUBMIT SUPPORT
TICKET

lorenzoITsupport@baiconnect.com

PEAK HOURS A THING OF THE PAST

Lorenzo offers symmetrical internet from local provider BAI Connect. No caps or additional charges. Just the connectivity you need for school, work and fun.

WI-FI CONNECTIVITY TIP

If your device is experiencing slow internet speeds, we suggest you disconnect and then re-connect to the network. This ensures your device connects to the closest Wi-Fi access point and will give you the strongest signal.

CONTACT US

As always, if you have questions, do not hesitate to reach our onsite team in our Tech Direct office located by the package room.

For after-hours issues, please contact the 24/7 tech support number: 877-446-7462

To submit a support ticket, send us an email: lorenzoITsupport@baiconnect.com.



USC Athletics Exclusive Housing Sponsor

Lorenzo, the newest member of the Renaissance collection, is privately owned and managed by G.H. Palmer Associates; Downtown LA's largest provider of up-scale apartment resorts. It is not endorsed nor affiliated with the University of Southern California.